Global Certificate in Lean Six Sigma Customer Satisfaction
-- ViewingNowThe Global Certificate in Lean Six Sigma Customer Satisfaction is a comprehensive course designed to enhance your problem-solving and process improvement skills. This certification focuses on applying Lean Six Sigma methodologies to increase customer satisfaction, reduce waste, and improve efficiency in any industry.
3 975+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
À propos de ce cours
100% en ligne
Apprenez de n'importe où
Certificat partageable
Ajoutez à votre profil LinkedIn
2 mois pour terminer
à 2-3 heures par semaine
Commencez à tout moment
Aucune période d'attente
Détails du cours
• Lean Six Sigma Methodology & Overview
• Understanding Customer Requirements & Expectations
• Voice of the Customer (VoC) Analysis
• Mapping Customer Journey & Touchpoints
• Lean Six Sigma Tools for Customer Satisfaction
• Process Improvement Techniques for Enhanced Customer Experience
• Data Analysis & Metrics for Customer Satisfaction
• Lean Six Sigma Project Management for Customer Success
• Change Management & Continuous Improvement in Customer-Centric Organizations
Parcours professionnel