Professional Certificate in Service Innovation Management Techniques: Impactful Solutions
-- ViewingNowThe Professional Certificate in Service Innovation Management Techniques: Impactful Solutions is a comprehensive course designed to equip learners with essential skills for career advancement in the service industry. This certificate course focuses on the importance of service innovation management in creating impactful solutions that meet the evolving needs of customers.
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โข Service Innovation Management Techniques: An Overview
โข Understanding Customer Needs and Expectations
โข Design Thinking for Service Innovation
โข Service Blueprinting: Mapping the Customer Journey
โข Lean Startup Methodology in Service Innovation
โข Implementing Change: Change Management Strategies
โข Continuous Improvement: Kaizen and Six Sigma in Service Innovation
โข Metrics and Measurement in Service Innovation
โข Case Studies: Real-World Examples of Service Innovation
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