Professional Certificate in Service Innovation Management Techniques: Impactful Solutions
-- ViewingNowThe Professional Certificate in Service Innovation Management Techniques: Impactful Solutions is a comprehensive course designed to equip learners with essential skills for career advancement in the service industry. This certificate course focuses on the importance of service innovation management in creating impactful solutions that meet the evolving needs of customers.
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⢠Service Innovation Management Techniques: An Overview
⢠Understanding Customer Needs and Expectations
⢠Design Thinking for Service Innovation
⢠Service Blueprinting: Mapping the Customer Journey
⢠Lean Startup Methodology in Service Innovation
⢠Implementing Change: Change Management Strategies
⢠Continuous Improvement: Kaizen and Six Sigma in Service Innovation
⢠Metrics and Measurement in Service Innovation
⢠Case Studies: Real-World Examples of Service Innovation
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