Certificate in Service Sector Service Design Enhancement
-- ViewingNowThe Certificate in Service Sector Service Design Enhancement is a comprehensive course that focuses on enhancing the quality of services in the service sector. This course highlights the importance of service design in creating positive customer experiences and improving business efficiency.
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GBP £ 140
GBP £ 202
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โข Service Blueprinting
โข Customer Experience Journey Mapping
โข Service Prototyping and Iteration
โข Service Quality Management
โข Multi-channel Service Design
โข User-centered Design in Services
โข Service Metrics and Analytics
โข Employee Experience Design
โข Service Innovation and Differentiation
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