Executive Development Programme in Empathy and Conflict Resolution Strategies
-- ViewingNowThe Executive Development Programme in Empathy and Conflict Resolution Strategies is a certificate course designed to equip learners with essential skills for career advancement. This programme emphasizes the importance of empathy in fostering positive work relationships and improving communication in the workplace.
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โข Understanding Empathy: Building Stronger Relationships
โข The Role of Empathy in Leadership and Management
โข Conflict Resolution Fundamentals: An Overview
โข Developing a Framework for Effective Conflict Resolution
โข Empathetic Communication Skills: Active Listening and Persuasive Speaking
โข Emotional Intelligence: Self-Awareness and Empathy in the Workplace
โข Conflict Triggers and Early Intervention Strategies
โข Negotiation Techniques for Successful Conflict Resolution
โข Mediation and Facilitation Techniques for Complex Conflicts
โข Conflict Resolution Best Practices and Case Studies
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