Executive Development Programme in Empathy and Conflict Resolution Strategies
-- ViewingNowThe Executive Development Programme in Empathy and Conflict Resolution Strategies is a certificate course designed to equip learners with essential skills for career advancement. This programme emphasizes the importance of empathy in fostering positive work relationships and improving communication in the workplace.
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⢠Understanding Empathy: Building Stronger Relationships
⢠The Role of Empathy in Leadership and Management
⢠Conflict Resolution Fundamentals: An Overview
⢠Developing a Framework for Effective Conflict Resolution
⢠Empathetic Communication Skills: Active Listening and Persuasive Speaking
⢠Emotional Intelligence: Self-Awareness and Empathy in the Workplace
⢠Conflict Triggers and Early Intervention Strategies
⢠Negotiation Techniques for Successful Conflict Resolution
⢠Mediation and Facilitation Techniques for Complex Conflicts
⢠Conflict Resolution Best Practices and Case Studies
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