Certificate in Mediation Practices for Conflict Management
-- ViewingNowThe Certificate in Mediation Practices for Conflict Management is a comprehensive course designed to empower learners with essential mediation skills for career advancement. This program emphasizes the importance of effective conflict management in various professional and personal settings.
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โข Introduction to Mediation
โข Understanding Conflict and its Dynamics
โข The Mediation Process and Stages
โข Skills for Effective Mediation: Communication, Listening, and Questioning
โข Conflict Resolution Techniques and Strategies in Mediation
โข Ethics in Mediation Practices
โข Mediation in Different Contexts: Workplace, Family, and Community
โข Cultural Competence in Mediation
โข Challenging Mediation Scenarios and How to Overcome Them
โข Mediation Practice and Role-plays
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