Certificate in Mediation Practices for Conflict Management

Name: Certificate in Mediation Practices for Conflict Management
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The Certificate in Mediation Practices for Conflict Management is a comprehensive course designed to empower learners with essential mediation skills for career advancement. This program emphasizes the importance of effective conflict management in various professional and personal settings.

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AboutThisCourse

In an era where interpersonal and inter-organizational conflicts are prevalent, there is a growing industry demand for skilled mediators who can facilitate constructive dialogues and promote understanding. This course equips learners with the necessary tools to handle complex disputes, prevent potential conflicts, and foster positive relationships. Throughout the program, learners will engage in interactive exercises, case study analyses, and role-playing activities that reinforce best practices in mediation. Upon completion, learners will be able to demonstrate proficiency in critical areas such as negotiation, communication, active listening, and conflict resolution. By investing in this course, professionals can enhance their interpersonal skills, increase their value to employers, and contribute to more harmonious and productive environments.

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CourseDetails

• Introduction to Mediation
• Understanding Conflict and its Dynamics
• The Mediation Process and Stages
• Skills for Effective Mediation: Communication, Listening, and Questioning
• Conflict Resolution Techniques and Strategies in Mediation
• Ethics in Mediation Practices
• Mediation in Different Contexts: Workplace, Family, and Community
• Cultural Competence in Mediation
• Challenging Mediation Scenarios and How to Overcome Them
• Mediation Practice and Role-plays

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN MEDIATION PRACTICES FOR CONFLICT MANAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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