Certificate in Mediation Skills: Facilitating Dialogue
-- ViewingNowThe Certificate in Mediation Skills: Facilitating Dialogue is a comprehensive course that empowers learners with essential mediation skills for career advancement. This program focuses on teaching effective communication, conflict resolution, and negotiation techniques, which are highly sought-after in various industries.
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โข Introduction to Mediation Skills
โข Understanding Conflict Resolution
โข The Role of a Mediator in Facilitating Dialogue
โข Effective Communication in Mediation
โข Active Listening and Empathy in Mediation
โข Mediation Techniques for Resolving Disputes
โข Ethical Considerations in Mediation
โข Cross-Cultural Mediation and Diversity
โข Case Studies and Simulated Mediation Practice
โข Evaluation and Continuous Improvement in Mediation Skills
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