Executive Development Programme in Mediation and Communication Strategies
-- ViewingNowThe Executive Development Programme in Mediation and Communication Strategies is a certificate course designed to provide learners with essential skills for effective conflict resolution and communication in professional settings. This program is crucial for career advancement in today's diverse and rapidly changing work environment where conflicts are prevalent and communication is key.
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โข Introduction to Mediation and Communication Strategies
โข Understanding Conflict Resolution
โข Effective Communication Skills for Mediators
โข Negotiation Techniques in Mediation
โข The Role of Empathy and Active Listening in Mediation
โข Mediation Process and Stages
โข Legal and Ethical Considerations in Mediation
โข Cross-Cultural Communication in Mediation
โข Advance Mediation Techniques and Strategies
โข Case Studies and Simulation Exercises
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