Executive Development Programme in Mediation and Communication Strategies
-- ViewingNowThe Executive Development Programme in Mediation and Communication Strategies is a certificate course designed to provide learners with essential skills for effective conflict resolution and communication in professional settings. This program is crucial for career advancement in today's diverse and rapidly changing work environment where conflicts are prevalent and communication is key.
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⢠Introduction to Mediation and Communication Strategies
⢠Understanding Conflict Resolution
⢠Effective Communication Skills for Mediators
⢠Negotiation Techniques in Mediation
⢠The Role of Empathy and Active Listening in Mediation
⢠Mediation Process and Stages
⢠Legal and Ethical Considerations in Mediation
⢠Cross-Cultural Communication in Mediation
⢠Advance Mediation Techniques and Strategies
⢠Case Studies and Simulation Exercises
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