Masterclass Certificate in Communication Styles for Conflict Management
-- ViewingNowThe Masterclass Certificate in Communication Styles for Conflict Management is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This program focuses on the importance of understanding different communication styles and how they impact conflict resolution in various professional settings.
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โข Understanding Communication Styles
โข Identifying Conflict Triggers
โข Active Listening in Conflict Management
โข Assertive Communication for Conflict Resolution
โข Conflict Styles: Accommodating, Avoiding, Competing, Collaborating
โข Conflict Resolution Techniques and Strategies
โข Building Rapport and Maintaining Relationships During Conflict
โข Emotional Intelligence in Conflict Management
โข Cultural Sensitivity in Communication Styles for Conflict Resolution
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