Masterclass Certificate in Communication Styles for Conflict Management
-- ViewingNowThe Masterclass Certificate in Communication Styles for Conflict Management is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This program focuses on the importance of understanding different communication styles and how they impact conflict resolution in various professional settings.
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⢠Understanding Communication Styles
⢠Identifying Conflict Triggers
⢠Active Listening in Conflict Management
⢠Assertive Communication for Conflict Resolution
⢠Conflict Styles: Accommodating, Avoiding, Competing, Collaborating
⢠Conflict Resolution Techniques and Strategies
⢠Building Rapport and Maintaining Relationships During Conflict
⢠Emotional Intelligence in Conflict Management
⢠Cultural Sensitivity in Communication Styles for Conflict Resolution
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