Global Certificate in Interpersonal Skills Fundamentals
-- ViewingNowThe Global Certificate in Interpersonal Skills Fundamentals is a course designed to empower learners with essential skills for professional and personal success. This certificate program highlights the importance of effective communication, emotional intelligence, and relationship-building in today's diverse and rapidly changing work environment.
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GBP £ 140
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โข Effective Communication: Understanding the importance of clear and concise communication in interpersonal relationships, and learning techniques to improve verbal, non-verbal, and written communication skills.
โข Active Listening: Developing active listening skills, including techniques for focusing attention, demonstrating understanding, and providing appropriate feedback.
โข Conflict Resolution: Learning strategies for resolving conflicts in a constructive and peaceful manner, including identifying the source of the conflict, understanding different perspectives, and finding mutually beneficial solutions.
โข Empathy and Emotional Intelligence: Understanding the importance of empathy in interpersonal relationships, and learning techniques for developing emotional intelligence, including recognizing and managing emotions in oneself and others.
โข Building Rapport: Learning techniques for building rapport with others, including establishing common ground, showing genuine interest, and using positive body language.
โข Giving and Receiving Feedback: Developing skills for giving and receiving feedback in a constructive and respectful manner, including providing specific and actionable feedback, and receiving feedback with an open mind.
โข Cultural Intelligence: Understanding the impact of culture on interpersonal relationships, and learning techniques for developing cultural intelligence, including recognizing and respecting cultural differences, and adapting communication styles to different cultural contexts.
โข Negotiation and Influence: Learning strategies for negotiating and influencing others, including identifying common interests, using persuasive communication, and finding win-win solutions.
โข Assertiveness and Boundary-Setting: Developing skills for asserting oneself in a respectful and confident manner, including setting clear boundaries, expressing needs and desires, and saying no when necessary.
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