Certificate in Service Process Improvement Framework
-- ViewingNowThe Certificate in Service Process Improvement Framework is a comprehensive course designed to enhance your expertise in service process improvement. This certification equips learners with essential skills to analyze, design, and implement service processes that drive operational efficiency and customer satisfaction.
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ใฉใใใใงใๅญฆ็ฟ
ๅ ฑๆๅฏ่ฝใช่จผๆๆธ
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ใณใผใน่ฉณ็ดฐ
โข Service Blueprinting
โข Customer Journey Mapping
โข Process Mapping and Analysis
โข Six Sigma for Service Improvement
โข Lean Methods in Service Design
โข Root Cause Analysis
โข Service Metrics and KPIs
โข Change Management in Service Improvement
โข Continuous Service Improvement Framework
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