Certificate in Service Process Improvement Framework
-- ViewingNowThe Certificate in Service Process Improvement Framework is a comprehensive course designed to enhance your expertise in service process improvement. This certification equips learners with essential skills to analyze, design, and implement service processes that drive operational efficiency and customer satisfaction.
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⢠Service Blueprinting
⢠Customer Journey Mapping
⢠Process Mapping and Analysis
⢠Six Sigma for Service Improvement
⢠Lean Methods in Service Design
⢠Root Cause Analysis
⢠Service Metrics and KPIs
⢠Change Management in Service Improvement
⢠Continuous Service Improvement Framework
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