Global Certificate in Service Analytics: Data-Driven Decision Making
-- ViewingNowThe Global Certificate in Service Analytics: Data-Driven Decision Making course empowers learners with essential skills for career advancement in the data-driven era. This certificate course highlights the importance of data-driven decision making in service industries, emphasizing the growing industry demand for professionals who can interpret and apply data insights.
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โข Unit 1: Introduction to Service Analytics
โข Unit 2: Data Analysis for Business Decision Making
โข Unit 3: Data Visualization Techniques
โข Unit 4: Statistical Analysis and Predictive Modeling
โข Unit 5: Big Data and Machine Learning in Service Analytics
โข Unit 6: Customer Experience Management and Analytics
โข Unit 7: Operational Analytics for Service Improvement
โข Unit 8: Change Management and Implementation in Service Analytics
โข Unit 9: Ethics and Data Privacy in Service Analytics
โข Unit 10: Capstone Project: Applying Data-Driven Decision Making in Service Analytics
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