Global Certificate in Service Analytics: Data-Driven Decision Making

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The Global Certificate in Service Analytics: Data-Driven Decision Making course empowers learners with essential skills for career advancement in the data-driven era. This certificate course highlights the importance of data-driven decision making in service industries, emphasizing the growing industry demand for professionals who can interpret and apply data insights.

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The program equips learners with a robust understanding of data analytics, statistical methods, and predictive modeling techniques. Through real-world case studies and hands-on experience, learners will master the techniques required to extract valuable insights from complex data sets. By completing this course, learners will be able to demonstrate their expertise in service analytics, making them highly attractive to potential employers. They will possess the skills necessary to optimize service delivery, improve customer experiences, and drive organizational success through data-driven decision making.

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โ€ข Unit 1: Introduction to Service Analytics
โ€ข Unit 2: Data Analysis for Business Decision Making
โ€ข Unit 3: Data Visualization Techniques
โ€ข Unit 4: Statistical Analysis and Predictive Modeling
โ€ข Unit 5: Big Data and Machine Learning in Service Analytics
โ€ข Unit 6: Customer Experience Management and Analytics
โ€ข Unit 7: Operational Analytics for Service Improvement
โ€ข Unit 8: Change Management and Implementation in Service Analytics
โ€ข Unit 9: Ethics and Data Privacy in Service Analytics
โ€ข Unit 10: Capstone Project: Applying Data-Driven Decision Making in Service Analytics

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
GLOBAL CERTIFICATE IN SERVICE ANALYTICS: DATA-DRIVEN DECISION MAKING
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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