Global Certificate in Customer Service Process
-- ViewingNowThe Global Certificate in Customer Service Process is a vital course designed to enhance your customer service skills and understanding of modern service strategies. This certification is highly relevant in today's industry, where customer satisfaction is a top priority for businesses worldwide.
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โข Customer Service Fundamentals <br> โข Effective Communication Skills <br> โข Problem Solving and Decision Making <br> โข Understanding Customer Needs and Expectations <br> โข Building Customer Relationships <br> โข Handling Customer Complaints and Difficult Situations <br> โข Customer Service Metrics and Measurements <br> โข Technology in Customer Service <br> โข Multi-channel Customer Service Strategies <br> โข Continuous Improvement in Customer Service <br>
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