Certificate in Service Innovation Impact

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The Certificate in Service Innovation Impact is a comprehensive course designed to meet the growing industry demand for professionals who can drive service innovation. This program emphasizes the importance of innovative thinking, customer-centric approaches, and the ability to lead change in service-oriented industries.

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์ด ๊ณผ์ •์— ๋Œ€ํ•ด

By pursuing this certificate, learners will gain essential skills in service design, digital transformation, and data-driven decision making. They will also develop a deep understanding of customer experience management and service blueprinting. These skills are critical for career advancement in today's fast-paced, customer-centric business environment. Upon completion, learners will be able to apply these principles to drive service innovation, improve customer experiences, and create value for their organizations. This certificate course is not just a learning opportunityโ€”it's a stepping stone to a more innovative, customer-focused career.

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๊ณผ์ • ์„ธ๋ถ€์‚ฌํ•ญ


โ€ข Service Design Thinking
โ€ข Customer Experience Management
โ€ข Service Blueprinting
โ€ข Innovation Strategies for Service Businesses
โ€ข Service Prototyping and Co-creation
โ€ข Service Operations Management
โ€ข Metrics for Service Innovation Impact
โ€ข Change Management in Service Innovation
โ€ข Service Innovation Case Studies

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๊ณผ์ • ์ƒํƒœ

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์™œ ์‚ฌ๋žŒ๋“ค์ด ๊ฒฝ๋ ฅ์„ ์œ„ํ•ด ์šฐ๋ฆฌ๋ฅผ ์„ ํƒํ•˜๋Š”๊ฐ€

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์ƒ์„ธํ•œ ์ฝ”์Šค ์ •๋ณด๋ฅผ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค

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์ด ๊ณผ์ •์˜ ๋น„์šฉ์„ ์ง€๋ถˆํ•˜๊ธฐ ์œ„ํ•ด ํšŒ์‚ฌ๋ฅผ ์œ„ํ•œ ์ฒญ๊ตฌ์„œ๋ฅผ ์š”์ฒญํ•˜์„ธ์š”.

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์ƒ˜ํ”Œ ์ธ์ฆ์„œ ๋ฐฐ๊ฒฝ
CERTIFICATE IN SERVICE INNOVATION IMPACT
์—๊ฒŒ ์ˆ˜์—ฌ๋จ
ํ•™์Šต์ž ์ด๋ฆ„
์—์„œ ํ”„๋กœ๊ทธ๋žจ์„ ์™„๋ฃŒํ•œ ์‚ฌ๋žŒ
London College of Foreign Trade (LCFT)
์ˆ˜์—ฌ์ผ
05 May 2025
๋ธ”๋ก์ฒด์ธ ID: s-1-a-2-m-3-p-4-l-5-e
์ด ์ž๊ฒฉ์ฆ์„ LinkedIn ํ”„๋กœํ•„, ์ด๋ ฅ์„œ ๋˜๋Š” CV์— ์ถ”๊ฐ€ํ•˜์„ธ์š”. ์†Œ์…œ ๋ฏธ๋””์–ด์™€ ์„ฑ๊ณผ ํ‰๊ฐ€์—์„œ ๊ณต์œ ํ•˜์„ธ์š”.
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