Certificate in Service Innovation Impact

Name: Certificate in Service Innovation Impact
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The Certificate in Service Innovation Impact is a comprehensive course designed to meet the growing industry demand for professionals who can drive service innovation. This program emphasizes the importance of innovative thinking, customer-centric approaches, and the ability to lead change in service-oriented industries.

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AboutThisCourse

By pursuing this certificate, learners will gain essential skills in service design, digital transformation, and data-driven decision making. They will also develop a deep understanding of customer experience management and service blueprinting. These skills are critical for career advancement in today's fast-paced, customer-centric business environment. Upon completion, learners will be able to apply these principles to drive service innovation, improve customer experiences, and create value for their organizations. This certificate course is not just a learning opportunity—it's a stepping stone to a more innovative, customer-focused career.

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CourseDetails

• Service Design Thinking
• Customer Experience Management
• Service Blueprinting
• Innovation Strategies for Service Businesses
• Service Prototyping and Co-creation
• Service Operations Management
• Metrics for Service Innovation Impact
• Change Management in Service Innovation
• Service Innovation Case Studies

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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CERTIFICATE IN SERVICE INNOVATION IMPACT

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London College of Foreign Trade (LCFT)

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05 May 2025

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