Certificate in Service Innovation Strategies Development
-- ViewingNowThe Certificate in Service Innovation Strategies Development is a comprehensive course designed to meet the growing industry demand for professionals with expertise in service innovation. This program emphasizes the importance of service innovation in today's business landscape, where companies must continuously adapt to changing customer needs and expectations.
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⢠Service Innovation Fundamentals
⢠Understanding Customer Needs and Expectations
⢠Service Design Thinking and Ideation Techniques
⢠Service Blueprinting and Prototyping
⢠Implementing Service Innovation: Change Management and Strategy
⢠Service Innovation Metrics and Performance Measurement
⢠Customer Experience Management and Service Excellence
⢠Collaborative Service Innovation: Co-creation and Partner Ecosystems
⢠Overcoming Barriers and Resistance to Service Innovation
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