Certificate in Service Innovation Strategies Development
-- ViewingNowThe Certificate in Service Innovation Strategies Development is a comprehensive course designed to meet the growing industry demand for professionals with expertise in service innovation. This program emphasizes the importance of service innovation in today's business landscape, where companies must continuously adapt to changing customer needs and expectations.
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โข Service Innovation Fundamentals
โข Understanding Customer Needs and Expectations
โข Service Design Thinking and Ideation Techniques
โข Service Blueprinting and Prototyping
โข Implementing Service Innovation: Change Management and Strategy
โข Service Innovation Metrics and Performance Measurement
โข Customer Experience Management and Service Excellence
โข Collaborative Service Innovation: Co-creation and Partner Ecosystems
โข Overcoming Barriers and Resistance to Service Innovation
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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