Executive Development Programme in Service Business Solutions
-- ViewingNowThe Executive Development Programme in Service Business Solutions is a certificate course designed to empower professionals with the necessary skills to thrive in the service industry. This program emphasizes the importance of service innovation, customer experience management, and digital transformation in today's business landscape.
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⢠Service Business Solutions Overview
⢠Understanding Customer Needs and Expectations
⢠Service Design and Strategy
⢠Service Delivery and Execution
⢠Service Quality and Continuous Improvement
⢠Service Marketing and Sales
⢠Service Operations Management
⢠Service Technology and Innovation
⢠Service Performance Metrics and KPIs
⢠Leadership and Change Management in Service Business
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