Global Certificate in Sales Techniques: Persuasion Strategies
-- ViewingNowThe Global Certificate in Sales Techniques: Persuasion Strategies is a comprehensive course designed to enhance your sales skills and techniques. This certification emphasizes the significance of persuasive communication, enabling learners to influence customers effectively and ethically.
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⢠Understanding Persuasion in Sales: This unit will cover the basics of persuasion and its importance in sales. It will also discuss the difference between persuasion and manipulation.
⢠Building Rapport: This unit will focus on building rapport with potential customers, including body language, active listening, and questioning techniques.
⢠Identifying Customer Needs: This unit will cover how to identify customer needs, wants, and pain points, and how to use that information to tailor your sales pitch.
⢠Overcoming Objections: This unit will discuss common objections that salespeople face and strategies for overcoming them, including reframing, legitimizing, and looping.
⢠Using Storytelling in Sales: This unit will explore the power of storytelling in sales, including how to craft a compelling narrative and how to use storytelling to build trust and rapport with customers.
⢠Leveraging Social Proof: This unit will cover the concept of social proof and how to use it to build credibility and increase sales.
⢠Handling Price Objections: This unit will discuss strategies for handling price objections, including demonstrating value, offering payment plans, and negotiating.
⢠Closing Techniques: This unit will cover various closing techniques, including the assumptive close, the alternative choice close, and the trial close.
⢠Following Up: This unit will cover the importance of following up with customers after the sale, including strategies for maintaining relationships and upselling.
⢠Ethical Considerations in Sales: This unit will discuss ethical considerations in sales, including the importance of honesty, transparency, and building long-term relationships with customers.
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