Executive Development Programme in Mediation for Managers: Leadership Skills
-- ViewingNowThe Executive Development Programme in Mediation for Managers: Leadership Skills certificate course is a professional development program designed to equip managers with the essential skills needed to excel in conflict resolution and leadership. This course is crucial in today's workplace, where managers are often required to mediate disputes and lead teams towards successful outcomes.
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⢠Understanding Mediation and its Importance in Leadership
⢠Developing Effective Communication Skills for Successful Mediation
⢠Building Trust and Rapport in Mediation Processes
⢠Conflict Resolution Strategies for Managers
⢠Leadership Styles in Mediation: Assertive, Collaborative, and Transformational Approaches
⢠Managing Emotions in Mediation: Empathy, Active Listening, and Self-Regulation
⢠Decision Making and Problem Solving in Mediation
⢠Ethical Considerations in Mediation for Leaders
⢠Cross-Cultural Mediation and Diversity Awareness for Managers
⢠Implementing and Evaluating Mediation Programs in the Workplace
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