Executive Development Programme in Mediation for Managers: Leadership Skills
-- ViewingNowThe Executive Development Programme in Mediation for Managers: Leadership Skills certificate course is a professional development program designed to equip managers with the essential skills needed to excel in conflict resolution and leadership. This course is crucial in today's workplace, where managers are often required to mediate disputes and lead teams towards successful outcomes.
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โข Understanding Mediation and its Importance in Leadership
โข Developing Effective Communication Skills for Successful Mediation
โข Building Trust and Rapport in Mediation Processes
โข Conflict Resolution Strategies for Managers
โข Leadership Styles in Mediation: Assertive, Collaborative, and Transformational Approaches
โข Managing Emotions in Mediation: Empathy, Active Listening, and Self-Regulation
โข Decision Making and Problem Solving in Mediation
โข Ethical Considerations in Mediation for Leaders
โข Cross-Cultural Mediation and Diversity Awareness for Managers
โข Implementing and Evaluating Mediation Programs in the Workplace
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