Professional Certificate in Mediation and Negotiation Skills for HR Professionals
-- ViewingNowThe Professional Certificate in Mediation and Negotiation Skills for HR Professionals is a comprehensive course designed to equip learners with essential skills for effective conflict resolution and negotiation in the workplace. This course is crucial for HR professionals seeking to enhance their dispute resolution abilities, improve employee relationships, and foster a positive work environment.
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⢠Introduction to Mediation and Negotiation
⢠Understanding Conflict Resolution in HR
⢠The Role of Mediation in HR Dispute Resolution
⢠Key Principles and Techniques in Mediation
⢠Effective Communication and Active Listening Skills
⢠Preparing for and Conducting Successful Mediation
⢠Negotiation Theories and Strategies in HR
⢠Building Trust and Maintaining Neutrality in Negotiations
⢠Overcoming Challenges and Impasses in Negotiations
⢠Best Practices and Ethics in Mediation and Negotiation
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