Professional Certificate in Mediation and Negotiation Skills for HR Professionals
-- ViewingNowThe Professional Certificate in Mediation and Negotiation Skills for HR Professionals is a comprehensive course designed to equip learners with essential skills for effective conflict resolution and negotiation in the workplace. This course is crucial for HR professionals seeking to enhance their dispute resolution abilities, improve employee relationships, and foster a positive work environment.
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โข Introduction to Mediation and Negotiation
โข Understanding Conflict Resolution in HR
โข The Role of Mediation in HR Dispute Resolution
โข Key Principles and Techniques in Mediation
โข Effective Communication and Active Listening Skills
โข Preparing for and Conducting Successful Mediation
โข Negotiation Theories and Strategies in HR
โข Building Trust and Maintaining Neutrality in Negotiations
โข Overcoming Challenges and Impasses in Negotiations
โข Best Practices and Ethics in Mediation and Negotiation
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