Executive Development Programme in Data-driven Customer Relations
-- ViewingNowExecutive Development Programme in Data-driven Customer Relations: a certificate course that emphasizes the importance of data-driven decision-making in customer relations. This programme is designed to meet the growing industry demand for professionals who can leverage data to improve customer experiences, increase loyalty, and drive business growth.
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⢠Data-driven Customer Relations Overview
⢠Understanding Customer Data
⢠Importance of Data Analysis in Customer Relations
⢠Customer Relations Analytics Tools
⢠Segmentation and Targeting Strategies
⢠Personalization in Customer Relations
⢠Measuring Customer Relations Success with KPIs
⢠Data Privacy and Security in Customer Relations
⢠Data-driven Decision Making in Customer Relations
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