Certificate in Smart Mediation Practices

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The Certificate in Smart Mediation Practices is a comprehensive course that empowers learners with the essential skills needed to excel in the mediation industry. This program focuses on smart mediation techniques, which involve using technology and evidence-based practices to resolve disputes effectively and efficiently.

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AboutThisCourse

In today's digital age, there is an increasing demand for mediators who can leverage technology to facilitate conflict resolution. This course is designed to meet that demand, providing learners with the knowledge and skills they need to succeed in this growing field. By completing this course, learners will gain a deep understanding of the mediation process, as well as the tools and techniques needed to mediate disputes in a variety of settings. They will also develop strong communication, problem-solving, and conflict resolution skills, which are highly valued in many industries. Overall, the Certificate in Smart Mediation Practices is an excellent choice for anyone looking to advance their career in mediation or related fields. By providing learners with the latest knowledge and skills in smart mediation practices, this course sets them up for success in a rapidly evolving industry.

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Here are the essential units for a Certificate in Smart Mediation Practices:

• Understanding Mediation and Its Benefits: This unit covers the basics of mediation, its process, and its benefits over traditional litigation. It will help learners appreciate the value of mediation in resolving disputes efficiently and effectively.

• Pre-Mediation Preparation: This unit focuses on the steps that mediators need to take before the mediation session, including gathering relevant information, identifying the parties' interests, and setting the ground rules.

• Communication Skills for Mediators: Effective communication is critical in mediation. This unit covers active listening, questioning techniques, and body language that mediators can use to facilitate productive conversations and help the parties reach a mutually acceptable agreement.

• Negotiation Strategies in Mediation: This unit explores various negotiation strategies that mediators can use to help the parties move toward agreement, including framing, anchoring, and bracketing.

• Ethical Considerations in Mediation: Mediators must adhere to ethical standards to maintain the integrity of the process. This unit covers the ethical principles that govern mediation, including confidentiality, impartiality, and informed consent.

• Special Issues in Mediation: This unit addresses the unique challenges that may arise in mediation, such as power imbalances, cultural differences, and high-conflict personalities.

• Smart Mediation Techniques: This unit explores the use of technology in mediation, including online dispute resolution platforms, videoconferencing, and digital document management.

• Advanced Mediation Techniques: This unit covers advanced mediation strategies, such as transformative mediation, narrative mediation, and evaluative mediation.

• Mediation Practice and Reflection: This unit provides learners with opportunities to apply their knowledge

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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CERTIFICATE IN SMART MEDIATION PRACTICES
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London College of Foreign Trade (LCFT)
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05 May 2025
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