Professional Certificate in Service Design Value Creation
-- ViewingNowThe Professional Certificate in Service Design Value Creation is a comprehensive course that empowers learners with essential skills to create and innovate exceptional customer experiences. This program highlights the importance of understanding user needs, mapping customer journeys, and prototyping services to increase revenue and customer satisfaction.
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โข User Research
โข Service Design Thinking
โข Stakeholder Management
โข Designing Service Blueprints
โข Service Prototyping
โข Customer Experience (CX) Design
โข Service Innovation
โข Measuring Service Design Impact
โข Organizational Change and Adoption
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