Executive Development Programme in Service Sector Service Operation Management
-- viewing nowThe Executive Development Programme in Service Sector Service Operation Management is a certificate course designed to empower professionals with the necessary skills to excel in service operations management. This programme emphasizes the importance of service operations in delivering exceptional customer experiences and driving business growth.
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Course Details
• Service Operations Management
• Service Delivery and Quality Assurance
• Customer Relationship Management in Service Sector
• Service Supply Chain Management
• Service Operations Strategy and Planning
• Service Operations Metrics and Performance Improvement
• Service Facilities Design and Management
• Service Human Resource Management
• Service Technology and Innovation Management
• Service Operations Risk Management
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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