Executive Development Programme in Service Sector Service Operation Management

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The Executive Development Programme in Service Sector Service Operation Management is a certificate course designed to empower professionals with the necessary skills to excel in service operations management. This programme emphasizes the importance of service operations in delivering exceptional customer experiences and driving business growth.

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AboutThisCourse

In today's service-oriented economy, there is a high industry demand for professionals who can effectively manage service operations. This course equips learners with essential skills in service blueprinting, process management, quality management, and service innovation, among others. By completing this programme, learners will be able to add value to their organizations, improve service delivery, and enhance customer satisfaction. This course is essential for career advancement for service sector professionals, including operations managers, customer service managers, and business development managers. By gaining a deep understanding of service operation management, learners will be able to make informed decisions, streamline processes, and lead their teams to success.

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CourseDetails

• Service Operations Management
• Service Delivery and Quality Assurance
• Customer Relationship Management in Service Sector
• Service Supply Chain Management
• Service Operations Strategy and Planning
• Service Operations Metrics and Performance Improvement
• Service Facilities Design and Management
• Service Human Resource Management
• Service Technology and Innovation Management
• Service Operations Risk Management

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE SECTOR SERVICE OPERATION MANAGEMENT
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London College of Foreign Trade (LCFT)
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05 May 2025
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