Executive Development Programme in Service Business Model Innovation
-- viewing nowThe Executive Development Programme in Service Business Model Innovation certificate course is a comprehensive programme designed to meet the growing industry demand for professionals who can drive service innovation. This course emphasizes the importance of creating and delivering value through innovative service business models, addressing the needs of modern, customer-centric organizations.
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Course Details
• Service Business Model Innovation: Understanding the concepts, frameworks, and tools for innovating service business models.
• Customer Experience Design: Creating value through customer-centric design and co-creation.
• Service Blueprinting: Mapping service processes, touchpoints, and resources for improvement and innovation.
• Service Dominant Logic: Shifting from a goods-dominant to a service-dominant perspective for competitive advantage.
• Servitization: Transforming manufacturing and product-based businesses into service-oriented ones.
• Digital Transformation: Leveraging digital technologies for service innovation and disruption.
• Service Pricing Models: Designing and implementing value-based pricing strategies.
• Service Marketing and Sales: Strategies for marketing and selling service offerings.
• Service Analytics: Measuring and analyzing service performance metrics for continuous improvement.
• Change Management: Leading and managing change in service organizations for successful innovation.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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