Masterclass Certificate in Assertive Communication: Confident and Clear
-- ViewingNowThe Masterclass Certificate in Assertive Communication course is a vital training program that empowers learners with the necessary skills to communicate confidently and clearly in professional settings. This certificate course highlights the significance of assertive communication in fostering positive work relationships, managing conflicts, and expressing ideas effectively.
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โข Understanding Assertive Communication: Definition and Importance
โข Recognizing Communication Styles: Passive, Aggressive, and Assertive
โข Building Confidence for Assertive Communication
โข Active Listening and Empathy in Assertive Communication
โข Expressing Your Thoughts, Feelings, and Needs Clearly
โข Handling Conflict and Criticism Assertively
โข Setting Boundaries and Saying No Assertively
โข Non-Verbal Communication in Assertive Interactions
โข Assertive Communication in the Workplace
โข Practice and Feedback: Real-life Scenarios and Role-plays
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