Masterclass Certificate in Assertive Communication: Confident and Clear
-- ViewingNowThe Masterclass Certificate in Assertive Communication course is a vital training program that empowers learners with the necessary skills to communicate confidently and clearly in professional settings. This certificate course highlights the significance of assertive communication in fostering positive work relationships, managing conflicts, and expressing ideas effectively.
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⢠Understanding Assertive Communication: Definition and Importance
⢠Recognizing Communication Styles: Passive, Aggressive, and Assertive
⢠Building Confidence for Assertive Communication
⢠Active Listening and Empathy in Assertive Communication
⢠Expressing Your Thoughts, Feelings, and Needs Clearly
⢠Handling Conflict and Criticism Assertively
⢠Setting Boundaries and Saying No Assertively
⢠Non-Verbal Communication in Assertive Interactions
⢠Assertive Communication in the Workplace
⢠Practice and Feedback: Real-life Scenarios and Role-plays
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