Masterclass Certificate in Assertive Communication: Confident and Clear

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The Masterclass Certificate in Assertive Communication course is a vital training program that empowers learners with the necessary skills to communicate confidently and clearly in professional settings. This certificate course highlights the significance of assertive communication in fostering positive work relationships, managing conflicts, and expressing ideas effectively.

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In today's fast-paced and competitive work environment, assertive communication is a highly sought-after skill, with 90% of top performers rating it as essential for career advancement, according to a recent survey by TalentSmart. By enrolling in this course, learners will gain a comprehensive understanding of the principles and techniques of assertive communication, enabling them to express their thoughts, feelings, and needs in a respectful and confident manner. As a result, they will enhance their interpersonal skills, build stronger professional relationships, and improve their overall career prospects.

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โ€ข Understanding Assertive Communication: Definition and Importance
โ€ข Recognizing Communication Styles: Passive, Aggressive, and Assertive
โ€ข Building Confidence for Assertive Communication
โ€ข Active Listening and Empathy in Assertive Communication
โ€ข Expressing Your Thoughts, Feelings, and Needs Clearly
โ€ข Handling Conflict and Criticism Assertively
โ€ข Setting Boundaries and Saying No Assertively
โ€ข Non-Verbal Communication in Assertive Interactions
โ€ข Assertive Communication in the Workplace
โ€ข Practice and Feedback: Real-life Scenarios and Role-plays

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MASTERCLASS CERTIFICATE IN ASSERTIVE COMMUNICATION: CONFIDENT AND CLEAR
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
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05 May 2025
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