Executive Development Programme in Service Sector Service Operation Enhancement
-- ViewingNowThe Executive Development Programme in Service Sector Service Operation Enhancement is a certificate course designed to equip learners with essential skills for career advancement in the service sector. This program emphasizes the importance of service operations and how they directly impact customer satisfaction and business growth.
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โข Service Strategy
โข Service Design
โข Service Transition
โข Service Operation
โข Service Improvement
โข Customer Relationship Management
โข Service Desk and Incident Management
โข Problem and Change Management
โข Capacity and Availability Management
โข Service Reporting and Monitoring
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