Executive Development Programme in Service Sector Service Operation Enhancement

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The Executive Development Programme in Service Sector Service Operation Enhancement is a certificate course designed to equip learners with essential skills for career advancement in the service sector. This program emphasizes the importance of service operations and how they directly impact customer satisfaction and business growth.

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As the service industry continues to expand, there is a rising demand for professionals who can effectively manage and enhance service operations. This course is tailored to meet this demand, providing learners with a comprehensive understanding of service operations management, process improvement techniques, and customer experience strategies. Through case studies, interactive sessions, and practical applications, learners will develop critical thinking and problem-solving skills. They will gain hands-on experience in implementing service operation enhancement strategies, making them valuable assets in any service-oriented organization. By the end of the course, learners will be equipped with the skills and knowledge to drive service excellence and business success.

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โ€ข Service Strategy
โ€ข Service Design
โ€ข Service Transition
โ€ข Service Operation
โ€ข Service Improvement
โ€ข Customer Relationship Management
โ€ข Service Desk and Incident Management
โ€ข Problem and Change Management
โ€ข Capacity and Availability Management
โ€ข Service Reporting and Monitoring

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE SECTOR SERVICE OPERATION ENHANCEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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