Professional Certificate in Digital Service Operations Management
-- ViewingNowThe Professional Certificate in Digital Service Operations Management is a crucial course designed to meet the increasing industry demand for experts who can manage and optimize digital services. This program equips learners with essential skills in areas such as IT service management, cloud computing, data analytics, and digital transformation.
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โข Introduction to Digital Service Operations Management
โข Service Support and Delivery Processes
โข ITILยฎ Framework for Digital Service Operations
โข Implementing Service Management Tools and Automation
โข Digital Service Monitoring and Metrics
โข Capacity Management for Digital Services
โข Change and Release Management in Digital Operations
โข Digital Service Continuity and Disaster Recovery
โข Problem and Incident Management in Digital Services
โข Continual Service Improvement in Digital Operations
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