Professional Certificate in Digital Service Operations Management

Name: Professional Certificate in Digital Service Operations Management
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The Professional Certificate in Digital Service Operations Management is a crucial course designed to meet the increasing industry demand for experts who can manage and optimize digital services. This program equips learners with essential skills in areas such as IT service management, cloud computing, data analytics, and digital transformation.

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AboutThisCourse

By pursuing this certificate course, learners gain a comprehensive understanding of digital service operations, enabling them to drive efficiency, enhance customer experiences, and create value in their organizations. The course is particularly important for professionals working in IT, project management, and business operations, as it provides the necessary knowledge and tools to navigate the complexities of digital service management. With the growing reliance on digital services, there is an urgent need for skilled professionals who can lead digital service operations. Completing this course not only helps learners stay competitive in their current roles but also opens up new career advancement opportunities in various industries, including technology, finance, healthcare, and telecommunications.

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CourseDetails

• Introduction to Digital Service Operations Management
• Service Support and Delivery Processes
• ITIL® Framework for Digital Service Operations
• Implementing Service Management Tools and Automation
• Digital Service Monitoring and Metrics
• Capacity Management for Digital Services
• Change and Release Management in Digital Operations
• Digital Service Continuity and Disaster Recovery
• Problem and Incident Management in Digital Services
• Continual Service Improvement in Digital Operations

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN DIGITAL SERVICE OPERATIONS MANAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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