Professional Certificate in Digital Service Operations Management
-- ViewingNowThe Professional Certificate in Digital Service Operations Management is a crucial course designed to meet the increasing industry demand for experts who can manage and optimize digital services. This program equips learners with essential skills in areas such as IT service management, cloud computing, data analytics, and digital transformation.
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⢠Introduction to Digital Service Operations Management
⢠Service Support and Delivery Processes
⢠ITILŽ Framework for Digital Service Operations
⢠Implementing Service Management Tools and Automation
⢠Digital Service Monitoring and Metrics
⢠Capacity Management for Digital Services
⢠Change and Release Management in Digital Operations
⢠Digital Service Continuity and Disaster Recovery
⢠Problem and Incident Management in Digital Services
⢠Continual Service Improvement in Digital Operations
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