Global Certificate in Mediation Strategies: Resolving Conflicts
-- ViewingNowThe Global Certificate in Mediation Strategies: Resolving Conflicts is a comprehensive course that empowers learners with essential skills to manage and resolve conflicts in today's diverse and complex world. This course highlights the importance of mediation as an effective alternative dispute resolution mechanism, emphasizing collaboration, communication, and creative problem-solving.
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โข Unit 1: Introduction to Mediation Strategies
โข Unit 2: Understanding Conflict: Types and Causes
โข Unit 3: The Mediation Process: Roles and Responsibilities
โข Unit 4: Effective Communication and Active Listening Skills
โข Unit 5: Negotiation and Problem-Solving Techniques
โข Unit 6: Ethical Considerations in Mediation
โข Unit 7: Diversity, Culture, and Bias in Mediation
โข Unit 8: Cross-Border and International Mediation
โข Unit 9: Advanced Mediation Techniques: Power Imbalance, Emotions, and Complex Cases
โข Unit 10: Evaluation and Continuous Improvement in Mediation
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