Global Certificate in Mediation Strategies: Resolving Conflicts
-- ViewingNowThe Global Certificate in Mediation Strategies: Resolving Conflicts is a comprehensive course that empowers learners with essential skills to manage and resolve conflicts in today's diverse and complex world. This course highlights the importance of mediation as an effective alternative dispute resolution mechanism, emphasizing collaboration, communication, and creative problem-solving.
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⢠Unit 1: Introduction to Mediation Strategies
⢠Unit 2: Understanding Conflict: Types and Causes
⢠Unit 3: The Mediation Process: Roles and Responsibilities
⢠Unit 4: Effective Communication and Active Listening Skills
⢠Unit 5: Negotiation and Problem-Solving Techniques
⢠Unit 6: Ethical Considerations in Mediation
⢠Unit 7: Diversity, Culture, and Bias in Mediation
⢠Unit 8: Cross-Border and International Mediation
⢠Unit 9: Advanced Mediation Techniques: Power Imbalance, Emotions, and Complex Cases
⢠Unit 10: Evaluation and Continuous Improvement in Mediation
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