Global Certificate in Mediation Strategies: Resolving Conflicts

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The Global Certificate in Mediation Strategies: Resolving Conflicts is a comprehensive course that empowers learners with essential skills to manage and resolve conflicts in today's diverse and complex world. This course highlights the importance of mediation as an effective alternative dispute resolution mechanism, emphasizing collaboration, communication, and creative problem-solving.

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In an era of heightened global interconnectedness and cultural diversity, the demand for skilled mediators is rapidly growing across various industries. This course equips learners with the necessary tools and techniques to facilitate constructive dialogue, understand different perspectives, and navigate delicate situations with tact and professionalism. By completing this course, learners will not only enhance their interpersonal skills and emotional intelligence but also strengthen their resumes, increasing their competitiveness in the job market and opening doors to various career advancement opportunities.

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โ€ข Unit 1: Introduction to Mediation Strategies
โ€ข Unit 2: Understanding Conflict: Types and Causes
โ€ข Unit 3: The Mediation Process: Roles and Responsibilities
โ€ข Unit 4: Effective Communication and Active Listening Skills
โ€ข Unit 5: Negotiation and Problem-Solving Techniques
โ€ข Unit 6: Ethical Considerations in Mediation
โ€ข Unit 7: Diversity, Culture, and Bias in Mediation
โ€ข Unit 8: Cross-Border and International Mediation
โ€ข Unit 9: Advanced Mediation Techniques: Power Imbalance, Emotions, and Complex Cases
โ€ข Unit 10: Evaluation and Continuous Improvement in Mediation

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  • ๅฎŒๆˆ่ฏพ็จ‹็š„ๅฅ‰็Œฎ็ฒพ็ฅž

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GLOBAL CERTIFICATE IN MEDIATION STRATEGIES: RESOLVING CONFLICTS
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
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05 May 2025
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