Executive Development Programme in Automated Customer Service Techniques
-- ViewingNowThe Executive Development Programme in Automated Customer Service Techniques is a certificate course designed to empower professionals with the latest tools and techniques in the field. This program emphasizes the importance of automated customer service, which is increasingly in demand as businesses seek to enhance efficiency, reduce costs, and improve customer experiences.
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โข Automated Customer Service Overview
โข Speech Recognition Technologies
โข Natural Language Processing (NLP)
โข Chatbot Development and Implementation
โข AI-Powered Customer Service Tools
โข Customer Experience (CX) Metrics and Analytics
โข Human-AI Collaboration in Customer Service
โข Ethical Considerations in Automated CS
โข Best Practices in Automated Customer Service
โข Future Trends in Automated Customer Service Techniques
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