Executive Development Programme in Service Innovation Insights and Trends
-- ViewingNowThe Executive Development Programme in Service Innovation Insights and Trends certificate course is a comprehensive program designed to equip learners with essential skills for career advancement in the rapidly evolving service industry. This course is critical for professionals who want to stay ahead of the latest service innovation trends and provide exceptional value to their organizations.
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⢠Service Innovation Fundamentals
⢠Understanding Customer Needs and Expectations
⢠Service Design Thinking and Methodologies
⢠Trends in Service Innovation: Digitalization and Automation
⢠Leveraging Data and Analytics in Service Innovation
⢠Service Blueprinting and Journey Mapping
⢠Collaborative Service Innovation: Co-creation and Partnerships
⢠Service Prototyping and Iterative Development
⢠Change Management and Implementation in Service Innovation
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