Executive Development Programme in Service Innovation Insights and Trends

Name: Executive Development Programme in Service Innovation Insights and Trends
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The Executive Development Programme in Service Innovation Insights and Trends certificate course is a comprehensive program designed to equip learners with essential skills for career advancement in the rapidly evolving service industry. This course is critical for professionals who want to stay ahead of the latest service innovation trends and provide exceptional value to their organizations.

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AboutThisCourse

In this program, learners will gain a deep understanding of the key drivers of service innovation and how to leverage them to create value for their customers. They will also learn how to analyze industry trends and apply them to their own organizations to gain a competitive edge. The course covers a range of topics, including service design thinking, digital transformation, and customer experience management. By completing this course, learners will be able to demonstrate their expertise in service innovation and their ability to lead teams in developing and implementing innovative service strategies. This will make them highly valuable to employers and increase their career advancement opportunities in the service industry.

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CourseDetails

• Service Innovation Fundamentals
• Understanding Customer Needs and Expectations
• Service Design Thinking and Methodologies
• Trends in Service Innovation: Digitalization and Automation
• Leveraging Data and Analytics in Service Innovation
• Service Blueprinting and Journey Mapping
• Collaborative Service Innovation: Co-creation and Partnerships
• Service Prototyping and Iterative Development
• Change Management and Implementation in Service Innovation

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE INNOVATION INSIGHTS AND TRENDS

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London College of Foreign Trade (LCFT)

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05 May 2025

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