Executive Development Programme in Service Innovation Insights and Trends
-- ViewingNowThe Executive Development Programme in Service Innovation Insights and Trends certificate course is a comprehensive program designed to equip learners with essential skills for career advancement in the rapidly evolving service industry. This course is critical for professionals who want to stay ahead of the latest service innovation trends and provide exceptional value to their organizations.
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โข Service Innovation Fundamentals
โข Understanding Customer Needs and Expectations
โข Service Design Thinking and Methodologies
โข Trends in Service Innovation: Digitalization and Automation
โข Leveraging Data and Analytics in Service Innovation
โข Service Blueprinting and Journey Mapping
โข Collaborative Service Innovation: Co-creation and Partnerships
โข Service Prototyping and Iterative Development
โข Change Management and Implementation in Service Innovation
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